Play it Again Val's




THANKS we won 2 awards the Readers Choice Award And the Top Choice Award !! Best Shop in Durham 2025
BUSINESS HOURS
Mon - Thur 10am-7pm
Fri - Sat 10am-6pm
Sunday CLOSED





Consignment Guideline
Please read different sections below ! for more detail on
How we consign high end Luxury items
and details on consigning regular items
New Consignment Guideline
Hi PIAV Family!
We’d like to inform you of updated policies regarding how to drop off, what brands we take/don’t take and pricing/donating processes
Give us a call before coming in to confirm we are taking in items or having to pause drop-offs when we occasionally hit capacity
Drop off days are TUESDAY WEDNESDAY AND THURSDAYS between 11AM and 6 PM
Items will be priced and processed approximately 2 to 14 business days after drop off
Any items that do not meet the following requirements will be donated:
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In season (unless special item)
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Styles and brands that sell well for our community and targeted audience (we take certain
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Current styles, “everyday” brands, selected vintage pieces, luxury brands)
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Well-conditioned and recently-laundered
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**See below our list of brands we won’t be accepting a lot of:
Joe Fresh, Ricki’s, Reitmans, Old Navy, George, Seductions, Shein, Ardene, Cupshe, G21,, Suzy Shier, Lily Morgan, Fashion Nova, Gap, H&M, Zara, Primark, American Eagle, Forever 21, Jessica, Hollister, Abercrombie & Fitch, Garage, Streetwear Society
Items we do not accept
Pajamas (unless for Christmas new with tags)
Undergarments and socks (even new with tags)
Basic wear tank tops, camisoles, tees (we will accept high quality and certain brand names)
Athleisure wear (with exceptions of Nike, Lululemon, Gym Shark, Lole, Aerie etc.)
IMPORTANT:
Evening gowns will be donated if not sold within its given time period. We start with 6 months and sometimes extend the date depending on the season and style of dress. If you wish to pick up an unsold and expired item, it will be your responsibility to come in the store or call in to collect your item(s) by finding them in our organized racks. $5-$10 fees are charged for early pick-ups.
NOTE Due to excessive drop-offs
We will no longer be examining your items upon arrival.
Instead, our pricing manager will go through your items during the pricing process which saves us both a lot of time.
Any items that do not meet the following requirements will be donated to the Bethesda House. They sell our donations in their local store, and 100% of the proceeds go to supporting abused women in their shelter
. Drop off days are Tuesday, Wednesday and Thursdays between 11AM till - 6PM
NOTE WHEN WE SOMETIMES PAUSE DROP OFFS See above UPDATES
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We donate items that are damaged, too worn, over quantity, out of style or stained
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Items preferably purchased within the last 2 years, or sellable vintage pieces
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In season only
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No hangers (only for evening/bridal dresses)
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No boxes for any items
SPRING SUMMER FALL WINTER
January - March April - July August - October October -January




Bridal, Prom, Graduation & Formal wear
- Bridal and evening wear will remain for sale in the store for approximately 6 months.
- Once the item is sold, you collect 50% of its final selling price.
- If your item does not sell after this period, we will either donate, discount the item or call you to pick it up.
- We also offer cleaning services for your dress (excluding Silk gowns). Prices vary so bring it in & we will give a quote in person.
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Other items we accept to consign:
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We prefer good brand names and or Designer
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Casual tops and pants/jeans, Dressy Tops and pants
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Purses, Shoes, Active wear, Jewelry, Dresses
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We begin to discount items once they have been in the shop for half of the total allotted time.
Once the item is sold you collect 40% of the final selling price.
Items that do not sell will be donated to a charity of our choice
We reserve the right to donate any item before its expiration date if a flaw is found during processing (ex. stains or tears).
We reserve the right to donate any item before its expiration date if it's not being tried on.
We are not responsible for any damaged, lost or stolen items.
High-end items we price over $150.00 (purses, jewelry, shoes etc.), you collect 50% of the selling price once sold! SEE BELOW FOR DETAILS
-
Consignment Guideline
for items priced under $150
Play it Again Val
We are finding the guidelines need clarification as there have been some consignors dropping off items we do not take
Drop-off days are TUESDAY WEDNESDAY AND THURSDAYS between 11AM and 6PM
Our pricing manager will go through your items during the pricing process which is approximately 2 to 14 business days after drop off which saves us both a lot of time
Any items that do not meet the following requirements will be donated to the Bethesda House. They sell our donations in their local store, and 100% of the proceeds go to supporting abused women in their shelter!!
In-season and only Better brands are preferred
(Brands such as and similar to Old Navy & Joe Fresh, George etc. could be donated)
No hangers (except for evening/bridal dresses) No boxes for any items
Current Styles only (with some exceptions being - trending only styles of vintage
(OVER $150 value)
Please inform the staff when you drop off more expensive or designer Items
Let them know the retail price of the item(‘s)
It's best to have a receipt or proof for these items
If there's no proof of authentication we then have to price it fairly and accordingly
We would then discuss our selling price. If the pricing we may have to call you to follow
up to discuss with you the selling price and your share (approx. 50%)
Items preferably purchased within the last 2 years, or sellable vintage pieces
We do have security cameras and security tags on all items
We do our very best to keep watch but we are not responsible
for stolen, lost or damaged items as stated on your signed contract


It's for modern women smart and easy !
CONSIGNING and THRIFTING with us is a great way to make extra cash & RECYCLE your items !
Why CONSIGN And SHOP
at Play it AgainVals ?


Eco-friendly
Reduce, re-use, recycle!
Buying second hand helps to keep items out of landfills & gives them new life!
As well as not shopping with mass production clothing companies.
We also recycle our shopping bags
One-stop-shop
We sell everything for women!
From casual wear, business, semi formal, long formal (Prom, Wedding Guest, Gala, Mother of Bride/Groom etc),
Bridal and all the accessories in between. Find your full wardrobe/outfit at PIAV!
Our prices are less then half of retail
Discounted prices
We carry a range of brand names and quality clothing!
Our prices start at half or less than retail prices.
We gradually mark down items an additional 30-80% off during the current season
Consign for extra cash
Let us do the work for you when it comes to selling your items!
Take 40-50% of the final selling prices of each of your consigned items sell.
You can put this towards a new purchase at PIAV or use the cash to your leisure!
Its a win win for smart modern women
Unique finds
We get items from so many different consignors, even from all around the world.
If you love fashion from vintage to modern, you'll love shopping at PIAV! We're never short of new arrivals at PIAV. We attend to every Canadian season and work hard to ensure we have an organized and appealing fashionable selection.
Friendly & personal service
We take pride in creating a fun, helpful, clean and organized atmosphere!
As a small family owned business, you can usually catch owners Dianne, Eliza and Shanna
And a shout out to our lovely helpful staff who may change and vary from time to time !